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Archive for the ‘patient satisfaction’ Category


Improve the Patient Experience with Bedside Reporting

Posted by Kristin Baird on February 21st, 2013 • No Comments »

Baird Consulting

Still whining about patient satisfaction surveys? Let it go!

Posted by Kristin Baird on January 16th, 2013 • 2 Comments »

Baird Consulting

Who Speaks for the Little Guy?

Posted by Kristin Baird on December 28th, 2012 • No Comments »

Baird Consulting

Victim Thinking Erodes the Patient Experience

Posted by Kristin Baird on November 19th, 2012 • No Comments »

Baird Consulting

Have a Purpose-driven Day

Posted by Kristin Baird on November 12th, 2012 • No Comments »

Baird Consulting

Heartwire for a Better Patient Experience

Posted by Kristin Baird on October 22nd, 2012 • No Comments »

Baird Consulting

Prescription for Excellence

Posted by Kristin Baird on October 10th, 2012 • No Comments »

Baird Consulting

What’s Your Smile Maker?

Posted by Kristin Baird on August 14th, 2012 • No Comments »

Baird Consulting

Peggy C. Loves Her Job

Posted by Kristin Baird on July 30th, 2012 • No Comments »

Baird Consulting

Engage Your Nurses in Improving HCAHPS

Posted by Kristin Baird on April 19th, 2012 • 2 Comments »

Baird Consulting

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