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Archive for the ‘Patient Experience’ Category


Let’s Get Real About Incentives

Posted by Kristin Baird on May 8th, 2018 • No Comments »

Baird Consulting

Asking This One Question Will Improve Your Patient Experience

Posted by Kristin Baird on April 24th, 2018 • No Comments »

Baird Consulting

Last Impressions are Lasting Impressions

Posted by Kristin Baird on March 27th, 2018 • No Comments »

Baird Consulting

A Sign Doesn’t Deliver Great Service

Posted by Kristin Baird on March 13th, 2018 • No Comments »

Baird Consulting

No Pass Zones Support Nurses and Patient Experience

Posted by Kristin Baird on March 12th, 2018 • No Comments »

Baird Consulting

Defining Moments in the Patient Experience

Posted by Kristin Baird on February 22nd, 2018 • No Comments »

Baird Consulting

Is Mental Health Accessible Enough?

Posted by Kristin Baird on February 20th, 2018 • No Comments »

Baird Consulting

Patient Experience Isn’t a Program

Posted by Kristin Baird on February 6th, 2018 • 1 Comment »

Baird Consulting

Trust is the Center of the Patient Experience

Posted by Kristin Baird on January 30th, 2018 • No Comments »

Baird Consulting

Being fully present boosts patient experience

Posted by Kristin Baird on January 23rd, 2018 • No Comments »

Baird Consulting

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