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Archive for the ‘Organizational Change’ Category


How Will You Improve the Patient Experience in the Last 100 days of 2013?

Posted by Kristin Baird on September 23rd, 2013 • No Comments »

Baird Consulting

Find Opportunities for Renewal

Posted by Kristin Baird on September 9th, 2013 • No Comments »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

The Magnifying Glass and the Mirror

Posted by Kristin Baird on August 27th, 2013 • No Comments »

Baird Consulting

“It depends,” and Other Brand Killers

Posted by Kristin Baird on August 12th, 2013 • No Comments »

Baird Consulting

What Are You Modeling?

Posted by Kristin Baird on December 11th, 2012 • No Comments »

Baird Consulting

Victim Thinking Erodes the Patient Experience

Posted by Kristin Baird on November 19th, 2012 • No Comments »

Baird Consulting

Heartwire for a Better Patient Experience

Posted by Kristin Baird on October 22nd, 2012 • No Comments »

Baird Consulting

Can You Handle the Truth?

Posted by Kristin Baird on October 18th, 2011 • No Comments »

Baird Consulting

The Law of Gravity Doesn’t Apply to Patient Satisfaction

Posted by Kristin Baird on October 5th, 2011 • No Comments »

Baird Consulting

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