Archive for the ‘Mystery Shopping’ Category


What your signs say about your company

Posted by Kristin Baird on February 7th, 2019 • No Comments »

Baird Consulting

What You Don’t Know Can Hurt You

Posted by Kristin Baird on January 31st, 2019 • 1 Comment »

Baird Consulting

Is Access Hurting Your Patient Experience?

Posted by Kristin Baird on January 24th, 2019 • 1 Comment »

Baird Consulting

It’s Right in Front of You – Why You’re Missing Clues About Your Patient Experience

Posted by Kristin Baird on January 17th, 2019 • No Comments »

Baird Consulting

Quality Assurance for Patient Experience

Posted by Kristin Baird on November 7th, 2018 • No Comments »

Baird Consulting

Don’t Assume – Validate

Posted by Kristin Baird on July 13th, 2018 • No Comments »

Baird Consulting

Coming to you Live from an Exam Room Near You

Posted by Kristin Baird on April 3rd, 2018 • No Comments »

Baird Consulting

You don’t have to be a mind reader to improve the patient experience

Posted by Kristin Baird on October 17th, 2017 • No Comments »

Baird Consulting

Bad News? Don’t Blame the Data

Posted by Kristin Baird on June 20th, 2017 • No Comments »

Baird Consulting

Is your experience statistically significant?

Posted by Kristin Baird on February 23rd, 2017 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!