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Archive for the ‘Mystery Shopping’ Category


Prove It!

Posted by Kristin Baird on January 12th, 2016 • No Comments »

Baird Consulting

Welcome. But Go Away – Is access killing your marketing plan?

Posted by Kristin Baird on July 7th, 2015 • No Comments »

Baird Consulting

Walk a New Path to a Better Patient Experience

Posted by Kristin Baird on May 20th, 2014 • 2 Comments »

Baird Consulting

What I Learned at AONE 2014

Posted by Kristin Baird on March 17th, 2014 • No Comments »

Baird Consulting

Own the Whole Patient Experience

Posted by Kristin Baird on September 5th, 2013 • 1 Comment »

Baird Consulting

Gardening is a lot like managing people

Posted by Kristin Baird on June 2nd, 2009 • No Comments »

Baird Consulting

Mystery Shopping is Nothing to Fear

Posted by Kristin Baird on June 25th, 2008 • No Comments »

Baird Consulting

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