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Archive for the ‘Mission’ Category


Customer Service is Mission-Critical

Posted by Kristin Baird on August 22nd, 2017 • No Comments »

Baird Consulting

Is Your Mission a Plaque or a Pledge?

Posted by Kristin Baird on December 1st, 2016 • No Comments »

Baird Consulting

Plan Now for Improving the Patient Experience in 2014

Posted by Kristin Baird on January 7th, 2014 • No Comments »

Baird Consulting

Resilience Supports a Positive Patient Experience

Posted by Kristin Baird on October 11th, 2013 • No Comments »

Baird Consulting

Connection to Purpose: The “secret sauce” of employee engagement

Posted by Kristin Baird on June 11th, 2013 • 1 Comment »

Baird Consulting

Who Speaks for the Little Guy?

Posted by Kristin Baird on December 28th, 2012 • No Comments »

Baird Consulting

“Hope” Isn’t a Strategy and “Try” Isn’t a Goal

Posted by Kristin Baird on January 6th, 2012 • No Comments »

Baird Consulting

The Law of Gravity Doesn’t Apply to Patient Satisfaction

Posted by Kristin Baird on October 5th, 2011 • No Comments »

Baird Consulting

What You Permit, You Promote

Posted by Kristin Baird on November 4th, 2009 • No Comments »

Baird Consulting

I’m the mommy, that’s why!

Posted by Kristin Baird on April 27th, 2009 • No Comments »

Baird Consulting

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