Categories

Archive for the ‘Managing’ Category


Hiring for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

Free Up Some Futures

Posted by Kristin Baird on February 10th, 2014 • No Comments »

Baird Consulting

The True Test of Service Excellence

Posted by Kristin Baird on April 25th, 2013 • No Comments »

Baird Consulting

The Power of Positive Intention

Posted by Kristin Baird on April 19th, 2013 • No Comments »

Baird Consulting

What Are You Modeling?

Posted by Kristin Baird on December 11th, 2012 • No Comments »

Baird Consulting

Victim Thinking Erodes the Patient Experience

Posted by Kristin Baird on November 19th, 2012 • No Comments »

Baird Consulting

Leadership Lessons from the Mighty Macs

Posted by Kristin Baird on October 24th, 2011 • No Comments »

Baird Consulting

The Law of Gravity Doesn’t Apply to Patient Satisfaction

Posted by Kristin Baird on October 5th, 2011 • No Comments »

Baird Consulting

“It won’t work!” (And other idea squelchers)

Posted by Kristin Baird on August 11th, 2011 • 1 Comment »

Baird Consulting

It’s not what you EXPECT, it’s what you INSPECT

Posted by Kristin Baird on June 24th, 2010 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!