As of today, there’s only 100 days left of 2013! What will you accomplish? In my last newsletter article I posed a challenge to everyone who spearheads or serves on patient experience teams to make a plan for the next year. But in the interim, make sure you have a plan for the last 100 days of the year. Whether it’s short term or long term goals, you need a plan to ensure success. After all, if you don’t have a plan, you run the risk of letting the year slip through your fingers. Read more...
Last week, I spoke at the South Dakota Association of Healthcare Organizations (SDAHO) where they were kicking off their work with the Partnership for Patients (PfP) and the Hospital Engagement Network (HEN). They are a part of a national goal to reduce hospital-related injuries by 1.8 million and hospital-related deaths by 60,000 over three years. These are some big, hairy audacious goals (BHAGs)!
If you read my blog, books, or newsletter articles, you know that our work focuses on culture. Although we are most widely known for work on culture as it relates to the patient experience, the same principles apply to a culture of safety. After all, safety and patient experience are inextricably linked. Read more...
I love this time of year – the little lull right before the new year gets underway. It’s a time for me to reflect, regroup and re-energize. A whole new year stretches out before me, holding promises of great things to come. At the same time, I am putting closure on the year that is behind me. This brief period is a great time to reflect on where I’ve been and, at the same time, plan for where I am heading. Over the past week, I have spent hours purging my office of clutter created by old papers, books and periodicals to make room for the great opportunities ahead. I’ve taken time to look back over my journals, the goals I had set for myself one year ago and celebrate accomplishments.
Setting goals is one of the basic tenets of good business, but are equally valuable in our personal lives. Each of us owes it to ourselves to set personal and professional goals to give us direction, structure and a compass to the future. Unlike the New Year’s resolution that runs the risk of obsolescence within days, goals can be set in such a way that you are much more likely to succeed. Here are just a few questions that I ask myself when setting goals.
•Is this goal aligned with core values?
•Is it SMART? (specific, measurable, attainable and time-worthy)
•Is it compelling enough to engage others?
•What roadblocks might keep me from achieving this goal?
•How will I keep the goals front and center throughout the year?
By running my goals through this checklist, I am able to put them in context of my life so that I have a better chance of success.
So what are your goals for 2010? I’ve got some big ones. Stay tuned for some exciting changes.