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Archive for the ‘Leadership’ Category


Ignore Complainers at Your Own Risk

Posted by Kristin Baird on March 1st, 2018 • No Comments »

Baird Consulting

The Power of a Simple “Thank You”

Posted by Kristin Baird on February 15th, 2018 • No Comments »

Baird Consulting

Micromanaging Erodes Employee Trust & Culture

Posted by Kristin Baird on February 13th, 2018 • No Comments »

Baird Consulting

Take Time to Celebrate Success

Posted by Kristin Baird on February 8th, 2018 • No Comments »

Baird Consulting

Patient Experience Isn’t a Program

Posted by Kristin Baird on February 6th, 2018 • 1 Comment »

Baird Consulting

What Every Healthcare Worker Needs to Hear Today

Posted by Kristin Baird on January 18th, 2018 • No Comments »

Baird Consulting

Even When No One is Looking

Posted by Kristin Baird on January 16th, 2018 • No Comments »

Baird Consulting

Culture, Not Tactics, Shape the Patient Experience

Posted by Kristin Baird on September 19th, 2017 • No Comments »

Baird Consulting

Courageous Leadership is Central in Creating a Culture of Excellence

Posted by Kristin Baird on August 17th, 2017 • No Comments »

Baird Consulting

Put on Your Big Kid Pants and Take a Stand

Posted by Kristin Baird on July 11th, 2017 • No Comments »

Baird Consulting

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