Archive for the ‘Brand’ Category


The Patient Experience is Your Brand

Posted by Kristin Baird on July 31st, 2018 • No Comments »

Baird Consulting

Living Your Brand Promise at Every Moment of Truth

Posted by Kristin Baird on September 2nd, 2016 • No Comments »

Baird Consulting

Can you Change the Culture in 20 Minutes?

Posted by Kristin Baird on April 21st, 2016 • No Comments »

Baird Consulting

Patient Experience Takes Thousands of Ambassadors

Posted by Kristin Baird on October 9th, 2014 • 3 Comments »

Baird Consulting

When the Patient Experience Doesn’t Match the Ad

Posted by Kristin Baird on April 30th, 2014 • No Comments »

Baird Consulting

It Depends – 2 Words that Kill Your Brand

Posted by Kristin Baird on January 22nd, 2014 • 1 Comment »

Baird Consulting

Partner with Marketing to Improve the Patient Experience

Posted by Kristin Baird on October 30th, 2013 • No Comments »

Baird Consulting

“It depends,” and Other Brand Killers

Posted by Kristin Baird on August 12th, 2013 • No Comments »

Baird Consulting

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