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Archive for the ‘Healthcare Customer Service’ Category


Training is Just the First Step

Posted by Kristin Baird on May 12th, 2016 • No Comments »

Baird Consulting

Walk a New Path to a Better Patient Experience

Posted by Kristin Baird on May 20th, 2014 • 2 Comments »

Baird Consulting

It’s Nurse’s Week – Thank them for their role in the patient experience

Posted by Kristin Baird on May 5th, 2014 • No Comments »

Baird Consulting

Plan Now for Improving the Patient Experience in 2014

Posted by Kristin Baird on January 7th, 2014 • No Comments »

Baird Consulting

3 Gifts I Received Working Christmas Eve

Posted by Kristin Baird on December 22nd, 2013 • No Comments »

Baird Consulting

Holiday Fun Impacts Patient Experience

Posted by Kristin Baird on December 10th, 2013 • No Comments »

Baird Consulting

What Story Will You Create?

Posted by Kristin Baird on November 20th, 2013 • No Comments »

Baird Consulting

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