Archive for the ‘HCAHPS’ Category


Want a better patient experience? Help nurses stay impassioned about their work.

Posted by Kristin Baird on November 29th, 2010 • No Comments »

Baird Consulting

What are you working on–changing the patient experience or changing the patient’s mind?

Posted by Kristin Baird on October 22nd, 2010 • No Comments »

Baird Consulting

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