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Archive for the ‘Ethnography’ Category


Left Hand – Meet Mr. Right Hand

Posted by Kristin Baird on March 18th, 2016 • No Comments »

Baird Consulting

What I Learned at AONE 2014

Posted by Kristin Baird on March 17th, 2014 • No Comments »

Baird Consulting

Ethnography Tells the Patient Experience Stories

Posted by Kristin Baird on March 4th, 2014 • 2 Comments »

Baird Consulting

What can Dale Carnegie teach us about the patient experience?

Posted by Kristin Baird on September 11th, 2013 • No Comments »

Baird Consulting

“Welcome! We’ve been expecting you.”

Posted by Kristin Baird on February 26th, 2013 • 1 Comment »

Baird Consulting

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