None of us wants to believe that we are the roadblocks to innovation and change, yet there are so many times when I hear leaders shoot down opportunities for growth and innovation with one simple sentence. Take your pick of these most common squelchers, including: Read more...
It won’t work!
We tried that once back in…
They won’t approve. (The we/they thing is always a clue to filter.)
That will never fly here!
You don’t understand. We’re different. (Healthcare suffers from terminal uniqueness, including one doctor’s patients being sicker than all others, one hospital having unique issues with running 24/7, and—my personal favorite—only angry patients fill out satisfaction surveys.)
You can’t pick up a health care trade journal without reading something about the nurse shortage. Many Health care organizations have responded by scrambling to attract new nurses through advertising campaigns and a variety of attractive perks. These methods may help to get the nurses in the door, but what is the nurse experience once they arrive? What is the culture? What strategies do health care organizations have in place to get and keep the nurses engaged?
