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Archive for the ‘Employee Engagement’ Category


Watch for Olympic Moments

Posted by Kristin Baird on November 7th, 2013 • No Comments »

Baird Consulting

Teamwork Shapes the Patient Experience

Posted by Kristin Baird on November 4th, 2013 • No Comments »

Baird Consulting

Engaged, Empowered & Energized! Bring Your Triple Threat to the Patient Experience

Posted by Kristin Baird on October 24th, 2013 • No Comments »

Baird Consulting

Resilience Supports a Positive Patient Experience

Posted by Kristin Baird on October 11th, 2013 • No Comments »

Baird Consulting

Service Is an Inside Job

Posted by Kristin Baird on September 17th, 2013 • No Comments »

Baird Consulting

What can Dale Carnegie teach us about the patient experience?

Posted by Kristin Baird on September 11th, 2013 • No Comments »

Baird Consulting

Find Opportunities for Renewal

Posted by Kristin Baird on September 9th, 2013 • No Comments »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

Service Recovery Takes Legitimate Empowerment

Posted by Kristin Baird on August 29th, 2013 • No Comments »

Baird Consulting

Is yours a culture of feedback?

Posted by Kristin Baird on August 23rd, 2013 • No Comments »

Baird Consulting

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