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Archive for the ‘Doctor Communication’ Category


Patient Experience Hinges on Compassion

Posted by Kristin Baird on March 1st, 2013 • No Comments »

Baird Consulting

“It won’t work!” (And other idea squelchers)

Posted by Kristin Baird on August 11th, 2011 • 1 Comment »

Baird Consulting

Inside the Patient Experience—Elizabeth’s Journey #2

Posted by Kristin Baird on May 1st, 2011 • No Comments »

Baird Consulting

A Vote of Confidence

Posted by Kristin Baird on December 18th, 2010 • No Comments »

Baird Consulting

Prescription for a Great Patient Experience

Posted by Kristin Baird on December 5th, 2010 • No Comments »

Baird Consulting

Generous Listening: The foundation of a great patient experience

Posted by Kristin Baird on November 15th, 2010 • No Comments »

Baird Consulting

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