Categories

Archive for the ‘Customer Service’ Category


5 Patient Experience “Never Events”

Posted by Kristin Baird on March 10th, 2016 • 1 Comment »

Baird Consulting

Take on Your Toughest Opponent

Posted by Kristin Baird on March 8th, 2016 • No Comments »

Baird Consulting

Ownership at its Best

Posted by Kristin Baird on December 30th, 2015 • No Comments »

Baird Consulting

Last Impressions are Lasting Impressions

Posted by Kristin Baird on December 15th, 2015 • No Comments »

Baird Consulting

Scripting still requires brain involvement

Posted by Kristin Baird on February 5th, 2015 • 1 Comment »

Baird Consulting

Ownership – The Key to a Consistent Patient Experience

Posted by Kristin Baird on July 29th, 2014 • No Comments »

Baird Consulting

Great Place to Work

Posted by Kristin Baird on July 22nd, 2014 • No Comments »

Baird Consulting

Ownership – the Core of a Great Patient Experience

Posted by Kristin Baird on May 29th, 2014 • No Comments »

Baird Consulting

What About the Doctors?

Posted by Kristin Baird on February 7th, 2014 • No Comments »

Baird Consulting

Plan Now for Improving the Patient Experience in 2014

Posted by Kristin Baird on January 7th, 2014 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!