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Archive for the ‘Customer Service Training’ Category


Train, Retain & Sustain

Posted by Kristin Baird on March 30th, 2017 • No Comments »

Baird Consulting

Manage Patient Expectations About Money

Posted by Kristin Baird on May 24th, 2016 • No Comments »

Baird Consulting

Training is Just the First Step

Posted by Kristin Baird on May 12th, 2016 • No Comments »

Baird Consulting

Can you Change the Culture in 20 Minutes?

Posted by Kristin Baird on April 21st, 2016 • No Comments »

Baird Consulting

Free Up Some Futures

Posted by Kristin Baird on February 10th, 2014 • No Comments »

Baird Consulting

Humility is the Linchpin of a Service-Driven Culture

Posted by Kristin Baird on July 9th, 2013 • No Comments »

Baird Consulting

Training Alone Won’t Guarantee a Great Patient Experience

Posted by Kristin Baird on May 14th, 2013 • 1 Comment »

Baird Consulting

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