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Archive for the ‘Customer Experience’ Category


Ownership – the Core of a Great Patient Experience

Posted by Kristin Baird on May 29th, 2014 • No Comments »

Baird Consulting

Walk a New Path to a Better Patient Experience

Posted by Kristin Baird on May 20th, 2014 • 2 Comments »

Baird Consulting

It Depends – 2 Words that Kill Your Brand

Posted by Kristin Baird on January 22nd, 2014 • 1 Comment »

Baird Consulting

Plan Now for Improving the Patient Experience in 2014

Posted by Kristin Baird on January 7th, 2014 • No Comments »

Baird Consulting

Here’s Your Sign

Posted by Kristin Baird on November 12th, 2013 • No Comments »

Baird Consulting

Partner with Marketing to Improve the Patient Experience

Posted by Kristin Baird on October 30th, 2013 • No Comments »

Baird Consulting

Engaged, Empowered & Energized! Bring Your Triple Threat to the Patient Experience

Posted by Kristin Baird on October 24th, 2013 • No Comments »

Baird Consulting

Don’t Sh—- on your patients!

Posted by Kristin Baird on October 22nd, 2013 • 1 Comment »

Baird Consulting

Power moves improve the patient experience

Posted by Kristin Baird on October 15th, 2013 • 1 Comment »

Baird Consulting

Resilience Supports a Positive Patient Experience

Posted by Kristin Baird on October 11th, 2013 • No Comments »

Baird Consulting

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