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Archive for the ‘Culture Change’ Category


Preventing “Drive-by” Rounding

Posted by Kristin Baird on March 27th, 2014 • No Comments »

Baird Consulting

Find Opportunities for Renewal

Posted by Kristin Baird on September 9th, 2013 • No Comments »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

The Magnifying Glass and the Mirror

Posted by Kristin Baird on August 27th, 2013 • No Comments »

Baird Consulting

“It depends,” and Other Brand Killers

Posted by Kristin Baird on August 12th, 2013 • No Comments »

Baird Consulting

It’s July. Where’s your 2013 service excellence work plan?

Posted by Kristin Baird on July 18th, 2013 • No Comments »

Baird Consulting

Ignite Creativity to Improve the Patient Experience

Posted by Kristin Baird on May 28th, 2013 • 1 Comment »

Baird Consulting

Change the Culture, Change the Patient Experience

Posted by Kristin Baird on May 21st, 2013 • No Comments »

Baird Consulting

Who would you clone?

Posted by Kristin Baird on April 15th, 2013 • No Comments »

Baird Consulting

Patient-Centered Care is only as Strong as the Weakest Link

Posted by Kristin Baird on April 9th, 2013 • No Comments »

Baird Consulting

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