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Archive for the ‘Culture Change’ Category


Who Gets Excused from “Mandatory” Training or Behaviors?

Posted by Kristin Baird on October 15th, 2016 • No Comments »

Baird Consulting

What Would You Do if You Were Brave?

Posted by Kristin Baird on November 11th, 2015 • No Comments »

Baird Consulting

Who’s in Charge of the Patient Experience?

Posted by Kristin Baird on June 30th, 2015 • No Comments »

Baird Consulting

Is There a Naked Emperor Wandering Your Halls?

Posted by Kristin Baird on June 18th, 2015 • 1 Comment »

Baird Consulting

Who are Your Customers?

Posted by Kristin Baird on March 10th, 2015 • No Comments »

Baird Consulting

Is perfectionism destroying your patient experience?

Posted by Kristin Baird on February 3rd, 2015 • No Comments »

Baird Consulting

Preventing “Drive-by” Rounding

Posted by Kristin Baird on March 27th, 2014 • No Comments »

Baird Consulting

Find Opportunities for Renewal

Posted by Kristin Baird on September 9th, 2013 • No Comments »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

The Magnifying Glass and the Mirror

Posted by Kristin Baird on August 27th, 2013 • No Comments »

Baird Consulting

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