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Archive for the ‘Culture’ Category


Getting to Always

Posted by Kristin Baird on April 14th, 2016 • No Comments »

Baird Consulting

Plant the Seeds for a Great Patient Experience

Posted by Kristin Baird on March 24th, 2016 • No Comments »

Baird Consulting

Does Your Culture Condone this 4-letter Word?

Posted by Kristin Baird on March 1st, 2016 • No Comments »

Baird Consulting

The Power of One

Posted by Kristin Baird on February 4th, 2016 • No Comments »

Baird Consulting

Thank You Note Challenge

Posted by Kristin Baird on January 21st, 2016 • No Comments »

Baird Consulting

Zero Tolerance Takes Guts

Posted by Kristin Baird on January 19th, 2016 • No Comments »

Baird Consulting

Hope is not a strategy, communication helps

Posted by Kristin Baird on October 15th, 2015 • No Comments »

Baird Consulting

Words Reinforce Behaviors

Posted by Kristin Baird on September 16th, 2015 • No Comments »

Baird Consulting

Words Shape Culture—Choose Them Well

Posted by Kristin Baird on July 28th, 2015 • No Comments »

Baird Consulting

Who’s in Charge of the Patient Experience?

Posted by Kristin Baird on June 30th, 2015 • No Comments »

Baird Consulting

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