Archive for the ‘Culture’ Category


Want a great patient experience? Don’t Hire Grumps!

Posted by Kristin Baird on September 28th, 2017 • No Comments »

Baird Consulting

Culture, Not Tactics, Shape the Patient Experience

Posted by Kristin Baird on September 19th, 2017 • No Comments »

Baird Consulting

What My Garden Taught Me About Healthy Culture

Posted by Kristin Baird on July 20th, 2017 • No Comments »

Baird Consulting

Words can Shape an Entire Culture – Use Them Strategically

Posted by Kristin Baird on July 13th, 2017 • No Comments »

Baird Consulting

Put on Your Big Kid Pants and Take a Stand

Posted by Kristin Baird on July 11th, 2017 • No Comments »

Baird Consulting

Who’s exempt from your standards?

Posted by Kristin Baird on June 1st, 2017 • 1 Comment »

Baird Consulting

Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

Hiring for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

You Don’t Have to Thrill ALL of Your Customers

Posted by Kristin Baird on May 2nd, 2017 • No Comments »

Baird Consulting

Silos & Turf Wars and Grudges- Oh my!

Posted by Kristin Baird on April 27th, 2017 • No Comments »

Baird Consulting

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