Categories

Archive for the ‘Conflict Resolution’ Category


Teamwork Shapes the Patient Experience

Posted by Kristin Baird on November 4th, 2013 • No Comments »

Baird Consulting

One Voice Represents Thousands

Posted by Kristin Baird on October 5th, 2013 • No Comments »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

“Excuse me while I throw my teammates under the bus….”

Posted by Kristin Baird on July 25th, 2013 • No Comments »

Baird Consulting

“An Apology Is the Superglue of Life”

Posted by Kristin Baird on July 1st, 2013 • No Comments »

Baird Consulting

Service Recovery Is More Than a Coupon

Posted by Kristin Baird on June 13th, 2013 • 1 Comment »

Baird Consulting

The True Test of Service Excellence

Posted by Kristin Baird on April 25th, 2013 • No Comments »

Baird Consulting

The Power of Positive Intention

Posted by Kristin Baird on April 19th, 2013 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!