Archive for the ‘Communication’ Category


Are You Listening or Waiting Your Turn?

Posted by Kristin Baird on July 25th, 2017 • No Comments »

Baird Consulting

Words can Shape an Entire Culture – Use Them Strategically

Posted by Kristin Baird on July 13th, 2017 • No Comments »

Baird Consulting

Listen With Your Eyes For A Better Patient Experience

Posted by Kristin Baird on June 27th, 2017 • No Comments »

Baird Consulting

Educate the Patients Other Excuses

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

What You Meant and What the Patient Hears

Posted by Kristin Baird on May 30th, 2017 • No Comments »

Baird Consulting

Listen With Your Eyes for Cues to the Patient Experience

Posted by Kristin Baird on April 18th, 2017 • No Comments »

Baird Consulting

Communication Delivers Both Information and Reassurance

Posted by Kristin Baird on January 12th, 2017 • 1 Comment »

Baird Consulting

The Mid-Level Provider is In

Posted by Kristin Baird on December 22nd, 2016 • No Comments »

Baird Consulting

The Patient Experience is Digital Too

Posted by Kristin Baird on November 29th, 2016 • No Comments »

Baird Consulting

Nobody Tells Me Anything

Posted by Kristin Baird on September 15th, 2016 • No Comments »

Baird Consulting

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