Archive for the ‘Doctor Communication’ Category


See the Person not the Diagnosis

Posted by Kristin Baird on September 23rd, 2014 • No Comments »

Baird Consulting

What Makes a Memorable Physician Encounter?

Posted by Kristin Baird on June 28th, 2013 • No Comments »

Baird Consulting

Empathy: The backbone of patient experience

Posted by Kristin Baird on May 30th, 2013 • 1 Comment »

Baird Consulting

Talking While You Work to Improve Patient Experience

Posted by Kristin Baird on March 11th, 2013 • No Comments »

Baird Consulting

Compassion Is a Universal Language

Posted by Kristin Baird on March 5th, 2013 • No Comments »

Baird Consulting

Patient Experience Hinges on Compassion

Posted by Kristin Baird on March 1st, 2013 • No Comments »

Baird Consulting

Inside the Patient Experience—Elizabeth’s Journey #2

Posted by Kristin Baird on May 1st, 2011 • No Comments »

Baird Consulting

Prescription for a Great Patient Experience

Posted by Kristin Baird on December 5th, 2010 • No Comments »

Baird Consulting

Generous Listening: The foundation of a great patient experience

Posted by Kristin Baird on November 15th, 2010 • No Comments »

Baird Consulting

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