Archive for the ‘Communication’ Category


Nurse Communication and Ratings of Care

Posted by Angela Fieler on June 5th, 2019 • No Comments »

Baird Consulting

Communication is Like a Dance

Posted by Kristin Baird on February 19th, 2019 • No Comments »

Baird Consulting

Feedback Improves Employee Engagement and Patient Experience

Posted by Kristin Baird on February 12th, 2019 • No Comments »

Baird Consulting

What’s The Story?

Posted by Kristin Baird on January 8th, 2019 • No Comments »

Baird Consulting

Manage Wait Time Expectations for a Better Patient Experience

Posted by Kristin Baird on October 30th, 2018 • No Comments »

Baird Consulting

Why Your Patient Experience Depends on Nursing Resilience

Posted by Kristin Baird on October 16th, 2018 • No Comments »

Baird Consulting

Are You Listening or Waiting Your Turn?

Posted by Kristin Baird on October 4th, 2018 • No Comments »

Baird Consulting

Your Nurses Don’t Want to Hear About HCAHPS

Posted by Kristin Baird on October 2nd, 2018 • No Comments »

Baird Consulting

Employees Are Your Best Ambassadors – Equip Them to Help

Posted by Kristin Baird on September 18th, 2018 • No Comments »

Baird Consulting

Scripting Can Shape Good Communication Habits

Posted by Kristin Baird on June 14th, 2018 • No Comments »

Baird Consulting

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