Archive for the ‘Communication’ Category


Scripting Can Shape Good Communication Habits

Posted by Kristin Baird on June 14th, 2018 • No Comments »

Baird Consulting

Don’t make it easy for hecklers and naysayers

Posted by Kristin Baird on May 3rd, 2018 • No Comments »

Baird Consulting

What’s Next? Your Patient Wants to Know

Posted by Kristin Baird on April 17th, 2018 • No Comments »

Baird Consulting

I’d love this job if it wasn’t for the patients

Posted by Kristin Baird on April 12th, 2018 • No Comments »

Baird Consulting

What’s in it for me? Your patients want to know.

Posted by Kristin Baird on March 8th, 2018 • No Comments »

Baird Consulting

Are You Listening or Waiting Your Turn?

Posted by Kristin Baird on July 25th, 2017 • No Comments »

Baird Consulting

Words can Shape an Entire Culture – Use Them Strategically

Posted by Kristin Baird on July 13th, 2017 • No Comments »

Baird Consulting

Listen With Your Eyes For A Better Patient Experience

Posted by Kristin Baird on June 27th, 2017 • No Comments »

Baird Consulting

Educate the Patients Other Excuses

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

What You Meant and What the Patient Hears

Posted by Kristin Baird on May 30th, 2017 • No Comments »

Baird Consulting

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