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Archive for the ‘Communication’ Category


The Patient Experience is Digital Too

Posted by Kristin Baird on November 29th, 2016 • No Comments »

Baird Consulting

It’s Not Us – It’s the Survey

Posted by Kristin Baird on August 9th, 2016 • No Comments »

Baird Consulting

Is it an Explanation or an Excuse?

Posted by Kristin Baird on July 14th, 2016 • No Comments »

Baird Consulting

You’re Just 2 Feet Away From Greater Accountability

Posted by Kristin Baird on June 16th, 2016 • No Comments »

Baird Consulting

5 Questions that Define Your Culture

Posted by Kristin Baird on May 31st, 2016 • No Comments »

Baird Consulting

Good is the Enemy of Great

Posted by Kristin Baird on May 26th, 2016 • No Comments »

Baird Consulting

Manage Patient Expectations About Money

Posted by Kristin Baird on May 24th, 2016 • No Comments »

Baird Consulting

Integrity Shapes the Patient Experience

Posted by Kristin Baird on May 18th, 2016 • No Comments »

Baird Consulting

Training is Just the First Step

Posted by Kristin Baird on May 12th, 2016 • No Comments »

Baird Consulting

Best Practices Die on the Vine Without Care

Posted by Kristin Baird on May 10th, 2016 • No Comments »

Baird Consulting

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