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Archive for the ‘Clinics’ Category


Welcome. But Go Away – Is access killing your marketing plan?

Posted by Kristin Baird on July 7th, 2015 • No Comments »

Baird Consulting

What are you working on–changing the patient experience or changing the patient’s mind?

Posted by Kristin Baird on October 22nd, 2010 • No Comments »

Baird Consulting

Tough Economy Requires Even Better Service

Posted by Kristin Baird on June 7th, 2009 • No Comments »

Baird Consulting

“Sorry” can go a long way, but when is it too little, too late?

Posted by Kristin Baird on August 20th, 2008 • No Comments »

Baird Consulting

Mystery Shopping is Nothing to Fear

Posted by Kristin Baird on June 25th, 2008 • No Comments »

Baird Consulting

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