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Archive for the ‘Change’ Category


Who Will You Inspire Today?

Posted by Kristin Baird on March 8th, 2013 • No Comments »

Baird Consulting

Improve the Patient Experience with Bedside Reporting

Posted by Kristin Baird on February 21st, 2013 • No Comments »

Baird Consulting

Still whining about patient satisfaction surveys? Let it go!

Posted by Kristin Baird on January 16th, 2013 • 2 Comments »

Baird Consulting

“Hope” Isn’t a Strategy and “Try” Isn’t a Goal

Posted by Kristin Baird on January 6th, 2012 • No Comments »

Baird Consulting

What Patients Told Us about Cleanliness

Posted by Kristin Baird on November 10th, 2011 • No Comments »

Baird Consulting

Can You Handle the Truth?

Posted by Kristin Baird on October 18th, 2011 • No Comments »

Baird Consulting

The Law of Gravity Doesn’t Apply to Patient Satisfaction

Posted by Kristin Baird on October 5th, 2011 • No Comments »

Baird Consulting

“It won’t work!” (And other idea squelchers)

Posted by Kristin Baird on August 11th, 2011 • 1 Comment »

Baird Consulting

Everything I Needed to Know about Handling Change I Learned from the First Day of School

Posted by Kristin Baird on September 1st, 2009 • No Comments »

Baird Consulting

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