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Archive for the ‘Behavioral Standards’ Category


Defining Moments in the Patient Experience

Posted by Kristin Baird on February 22nd, 2018 • No Comments »

Baird Consulting

“That’s Just Dave,” and Other Excuses for Not Taking Action

Posted by Kristin Baird on February 7th, 2017 • No Comments »

Baird Consulting

Nobody Tells Me Anything Around Here

Posted by Kristin Baird on January 31st, 2017 • No Comments »

Baird Consulting

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