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Archive for the ‘Accountability’ Category


Knowing Vs. Doing

Posted by Kristin Baird on March 29th, 2018 • No Comments »

Baird Consulting

No Pass Zones Support Nurses and Patient Experience

Posted by Kristin Baird on March 12th, 2018 • No Comments »

Baird Consulting

What’s in it for me? Your patients want to know.

Posted by Kristin Baird on March 8th, 2018 • No Comments »

Baird Consulting

Excuse Du Jour

Posted by Kristin Baird on March 6th, 2018 • No Comments »

Baird Consulting

Leaders don’t duck!

Posted by Kristin Baird on February 27th, 2018 • No Comments »

Baird Consulting

Defining Moments in the Patient Experience

Posted by Kristin Baird on February 22nd, 2018 • No Comments »

Baird Consulting

Even When No One is Looking

Posted by Kristin Baird on January 16th, 2018 • No Comments »

Baird Consulting

Culture, Not Tactics, Shape the Patient Experience

Posted by Kristin Baird on September 19th, 2017 • No Comments »

Baird Consulting

Put on Your Big Kid Pants and Take a Stand

Posted by Kristin Baird on July 11th, 2017 • No Comments »

Baird Consulting

Educate the Patients Other Excuses

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

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