Healthcare Trends - Archives

HCAHPs is coming. Are you prepared?

Later this month, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) begins live reporting. Are you prepared to be compared on a national quality report as perceived by your consumers? Kevin Stranberg, consultant with Baird Group, offers a succinct look at HCAHPS and what you'll need to know about this latest measure of consumer reporting. Continue Reading...

Is Your Medical Practice Culture Ready for CG-CAHPS?

Download Article

Imagine walking into your doctor’s office where you have a scheduled appointment. It’s your first appointment in this office and you aren’t sure what to expect. You step up to the counter labeled “Registration” and the woman behind the desk does not look up but, rather, continues typing. After what feels like an eternity, she looks up with an expressionless face and, in a bored tone, says, “Yes?” Unfortunately, this is the first impression that many individuals have during their first encounters with medical practices. Why does this happen? Because the culture has permitted it, therefore making it acceptable. Continue Reading...

Shining the Spotlight on Good News in Healthcare

We hear a lot in the national media about the state of healthcare in our nation today. And what we're hearing about is most likely high costs, the numbers of uninsured, lack of access, or system inefficiencies. It's enough to make the most optimistic person throw up his hands in despair. Yet, there is plenty of good news in healthcare today in a variety of areas. Continue Reading...

Click here for eNewsletter Sign Up
Never miss a blog post!